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5 Delivery Manager Information technology jobs found

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    • permanent
    • full-time
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    • permanent
    • full-time
    about the role Support implementation of projects/ enhancements to Singapore and Overseas users including requirement gathering and acceptance testsProvide first level BAU support to users in system functionality and issues resolutionInvestigate and troubleshoot systems issues encountered and work with IT to resolve the issuesWork closely with the BUs in ensuring that the systems’ features and functionalities are utilized in an optimal and standardized manner, strengthening internal controls and improve overall operational efficiency skills and experience requiredDegree holder with minimum of 3 years business analyst experience in banking industry Possess good interpersonal & communication skills with the ability to communicate and work effectively with team members and system usersStrong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when requiredPossess critical thinking and problem-solving skills To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)
    about the role Support implementation of projects/ enhancements to Singapore and Overseas users including requirement gathering and acceptance testsProvide first level BAU support to users in system functionality and issues resolutionInvestigate and troubleshoot systems issues encountered and work with IT to resolve the issuesWork closely with the BUs in ensuring that the systems’ features and functionalities are utilized in an optimal and standardized manner, strengthening internal controls and improve overall operational efficiency skills and experience requiredDegree holder with minimum of 3 years business analyst experience in banking industry Possess good interpersonal & communication skills with the ability to communicate and work effectively with team members and system usersStrong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when requiredPossess critical thinking and problem-solving skills To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)
    • permanent
    • full-time
    about the role Support implementation of projects/ enhancements to Singapore and Overseas users including requirement gathering and acceptance testsProvide first level BAU support to users in system functionality and issues resolutionInvestigate and troubleshoot systems issues encountered and work with IT to resolve the issuesWork closely with the BUs in ensuring that the systems’ features and functionalities are utilized in an optimal and standardized manner, strengthening internal controls and improve overall operational efficiency skills and experience requiredDegree holder with minimum of 3 years business analyst experience in banking industry Possess good interpersonal & communication skills with the ability to communicate and work effectively with team members and system usersStrong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when requiredPossess critical thinking and problem-solving skills To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)
    about the role Support implementation of projects/ enhancements to Singapore and Overseas users including requirement gathering and acceptance testsProvide first level BAU support to users in system functionality and issues resolutionInvestigate and troubleshoot systems issues encountered and work with IT to resolve the issuesWork closely with the BUs in ensuring that the systems’ features and functionalities are utilized in an optimal and standardized manner, strengthening internal controls and improve overall operational efficiency skills and experience requiredDegree holder with minimum of 3 years business analyst experience in banking industry Possess good interpersonal & communication skills with the ability to communicate and work effectively with team members and system usersStrong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when requiredPossess critical thinking and problem-solving skills To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)
    • permanent
    • full-time
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    • contract
    • S$6,500 - S$8,500 per month
    • full-time
    about the companyOur client is into Global Markets IT division in Singapore is looking for an experienced Senior Technical Analyst or application developers to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.about the roleWe are presently seeking candidate , who can also support Domain Architect functionality and DEVOPS initiatives. This role is to engage in various projects for strategizing the solution and perform impact assessments for Finance Technology Systems.. Prepare presentations for architecture initiatives & proposals to Technology Architecture Governing Committee.Prepare ppts to be presented to senior management for proposals and approvals.Assist in SIT Testing/ UAT Support/Implementation.Help to prepare the FS documents and walkthrough the functional specifications with requestors, if required.skills required8 years + relevant experience as Delivery Manager or as solution Architect. Certification in TOGAF is desirable.ETL tools, Oracle 19c (SQL*Plus, PL/SQL) and strong Data Analytical skillsStrong on DW Fundamentals, conceptsUnderstands and review technical requirements, designs ETL process flow and walkthroughs and performs data profiling of required source systems.Excellent understanding of various relational database design concepts.Extensive experience in Data Modeling & Architecture.Experience full lifecycle data warehouse development.Error handling and Performance Improvements.Conduct and participate in design and code walkthroughs.Good hands on capability - can independently develop good quality deliverable and guide/mentor junior team members effectively. To apply online please use the 'apply' function, alternatively you may contact Bargavi (EA: 94C3609/ R1989018 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the companyOur client is into Global Markets IT division in Singapore is looking for an experienced Senior Technical Analyst or application developers to join its dynamic derivatives development team to lead in providing solutions for Market Risk Scenarios requirements and Risk Regulations with usage of historical market data.about the roleWe are presently seeking candidate , who can also support Domain Architect functionality and DEVOPS initiatives. This role is to engage in various projects for strategizing the solution and perform impact assessments for Finance Technology Systems.. Prepare presentations for architecture initiatives & proposals to Technology Architecture Governing Committee.Prepare ppts to be presented to senior management for proposals and approvals.Assist in SIT Testing/ UAT Support/Implementation.Help to prepare the FS documents and walkthrough the functional specifications with requestors, if required.skills required8 years + relevant experience as Delivery Manager or as solution Architect. Certification in TOGAF is desirable.ETL tools, Oracle 19c (SQL*Plus, PL/SQL) and strong Data Analytical skillsStrong on DW Fundamentals, conceptsUnderstands and review technical requirements, designs ETL process flow and walkthroughs and performs data profiling of required source systems.Excellent understanding of various relational database design concepts.Extensive experience in Data Modeling & Architecture.Experience full lifecycle data warehouse development.Error handling and Performance Improvements.Conduct and participate in design and code walkthroughs.Good hands on capability - can independently develop good quality deliverable and guide/mentor junior team members effectively. To apply online please use the 'apply' function, alternatively you may contact Bargavi (EA: 94C3609/ R1989018 ) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

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