snr hr manager, shared services (2-year contract).

Payroll Management

• Oversee end-to-end payroll processing ensuring timely and accurate execution.

• Partner with Finance to ensure accurate reconciliation, funding, and reporting of payroll.

• Manage relationships with external payroll vendors and drive continuous service improvement.

• Ensure compliance with local, state, and federal payroll laws and tax regulations.

Benefits Administration

• Lead the administration of employee benefits programs (health, retirement, wellness, etc.).

• Liaise with brokers, vendors, and insurers to manage enrollments, renewals, and employee communications.

• Evaluate benefits utilization and market competitiveness; propose enhancements where appropriate.

• Resolve escalated employee benefit issues and ensure a positive employee experience.

Leave Management

• Oversee leave of absence programs including parental leave and other statutory or company-provided leaves.

• Ensure leaves are administered in compliance with applicable laws and internal policies.

• Serve as a subject matter expert and advisor to HRBPs and managers on leave-related issues.

• Maintain proper documentation, tracking, and reporting for all leave types.

Share Plan Administration

• Manage day-to-day operations of employee equity and share incentive plans in collaboration with Legal and Finance teams.

• Support grant cycles, vesting events, and employee communications related to share plans.

• Ensure data integrity in equity management systems and provide reporting as needed.

• Stay current with equity plan compliance requirements and tax implications.

Process Improvement & Operational Excellence

• Identify opportunities for process automation, efficiency, and scalability within shared services.

• Lead and implement HR operational excellence projects using methodologies such as Lean or Six Sigma.

• Establish and monitor KPIs and SLAs for shared services functions.

• Continuously evaluate and improve internal controls and audit-readiness.

Compliance & Risk Management

• Ensure compliance with labor laws, data privacy regulations and internal policies.

• Serve as the point of contact for audits and regulatory inquiries related to payroll, benefits, and leave.

• Update and maintain documentation of HR processes and procedures.

• Conduct periodic compliance training for relevant stakeholders.

Team Leadership & Collaboration

• Lead and mentor a team of HR Shared Services specialists, fostering a high-performance culture.

• Collaborate with HRBPs, Legal, Finance, and IT to support organizational goals.

• Act as a trusted advisor and escalation point for complex employee issues and inquiries

skills and experience required

• Bachelor’s degree in human resource management or relevant disciplines
• At least 10 years of relevant experience with at least 3 years of people management experience, preferably from an outsourced services or shared services environment
• Strong knowledge of local employment laws and regulations in tax reporting and compliances
• Proven expertise in payroll, benefits, and leave administration; experience with share plan management strongly preferred.
• Knowledge of HRIS and payroll systems (e.g., Workday, SAP, ADP, Oracle, or similar).
• Strong project management and process improvement skills
• Excellent understanding of employment laws, tax regulations, and HR compliance standards.
• Exceptional analytical, communication, and stakeholder management skills.

To apply online please use the 'apply' function, alternatively you may contact Shawn Foo.
(EA: 94C3609/R1872138 )