Customer Experience Designer (UI/UX)
about the company
Our client is a global leader in the consumer electronics sector. Having been in operations for decades and with a strong presence in the market, the organization is committed to delivering top-notch, dependable solutions to meet the global demand. With operations spanning manufacturing, sales, and distribution across the globe, it competes fiercely by integrating cutting-edge technologies such as smart connectivity and energy efficiency, cementing its reputation as a leading player in the consumer appliance industry.
about the job / manager
We are currently looking to hire a Customer Experience Designer (UI/UX) to join the team! You will be responsible for the development and implementation of digital resources and content strategies. Your collaboration with teams at various levels—global, regional, and local—will be essential for ensuring clear and impactful communication across all consumer touchpoints.
Responsibilities:
- Streamline the process of adapting creative content quickly and delivering it on time.
- Improve product content to guide customers through their decision-making process, working closely with global and regional teams.
- Monitor online customer experiences and use data to find areas for improvement.
- Create reports on how well the content and products are performing and utilizing the data to make decisions.
- Collaborate with the ecommerce team to optimize templates and content for improved conversion rate optimization (CRO).
- Track content usage, reach, and impact by monitoring key performance indicators (KPIs) and reviewing competitor content and market trends to ensure optimized and leading-edge content.
- Ad-hoc duties as assigned.
skills and experience required
- You should have prior experience in UI / UX and be familiar working with e-commerce platforms
- Ability to analyze problems and demonstrate critical thinking
- Excellent coordination and organizational skills
- Able to work independently and function in a dynamic working environment
If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.
(EA: 94C3609 / R1654425)
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
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