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- About the company. My Client is a health consultancy firm, providing medically tailored programmes designed to mitigate any health and ageing concerns aimed to keep individuals' physical and mental performances at its optimum. If you seek to be a part of an organisation that represents change, to innovate and reform the way age-related diseases are viewed and treated in the world, apply now. About the job As a Client Service Executive, you will be working closely with the sales personnel in providing excellent customer service to clients. Your job responsibilities include attending to customer’s enquiries and coordinating client’s appointments. You will also be expected to provide immaculate sales follow-up and after-sales service, handle customer disputes, ensure an organised record of customer’s accounts, compile customer service service reports and participate actively in the weekly sales/operations meetings. About the manager/team This position sits within the Sales and Marketing Department and reports directly to the General Manager. Skills and experience required The incumbent should be tertiary educated and come with at least 2 years of relevant experience in the customer service/ sales department. To succeed in this role, you must be adaptable and possess high levels of problem solving ability to identify and resolve arising issues in a timely and efficient manner. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be independent, proactive, possess great attention to details and a willingness to learn and explore new skills. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 )About the company. My Client is a health consultancy firm, providing medically tailored programmes designed to mitigate any health and ageing concerns aimed to keep individuals' physical and mental performances at its optimum. If you seek to be a part of an organisation that represents change, to innovate and reform the way age-related diseases are viewed and treated in the world, apply now. About the job As a Client Service Executive, you will be working closely with the sales personnel in providing excellent customer service to clients. Your job responsibilities include attending to customer’s enquiries and coordinating client’s appointments. You will also be expected to provide immaculate sales follow-up and after-sales service, handle customer disputes, ensure an organised record of customer’s accounts, compile customer service service reports and participate actively in the weekly sales/operations meetings. About the manager/team This position sits within the Sales and Marketing Department and reports directly to the General Manager. Skills and experience required The incumbent should be tertiary educated and come with at least 2 years of relevant experience in the customer service/ sales department. To succeed in this role, you must be adaptable and possess high levels of problem solving ability to identify and resolve arising issues in a timely and efficient manner. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be independent, proactive, possess great attention to details and a willingness to learn and explore new skills. To apply online please use the 'apply' function, alternatively you may contact Carmen Tan at 6510 1333. (EA: 94C3609/ R2196577 )
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