about the company
Our client is a luxury brand that was founded in the 1900s, widely known for their timeless couture designs and classic leather goods and accessories. To date, they have become one of the leading names in the luxury industry and are now seeking a talented Senior Trainer for the team. This is a permanent role based in their Singapore office.
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about the job
Reporting to the Regional Head of HR based in Singapore and a dotted line to the APAC Training Manager based in Hong Kong, you will be responsible for all retail training needs across Singapore and Malaysia markets. In addition, you will:
- Be responsible for the full spectrum of retail training lifecycle including planning of training calendars, facilitation and delivery, e-learning initiatives, working with Global / Regional Training team to identify local training needs
- Deliver training sessions with a focus on brand, selling, customer service and CRM topics across Singapore and Malaysia stores
- In-store coaching of the retail team, supporting the development areas and implementation of follow up trainings
- Partner with Store Leaders and Regional Training team to effectively identify training needs, meet business training goals and objectives
- Manage corporate trainings such as orientation, brand and culture training
skills and experience required
- 8 years' experience in Training, Facilitation and Content Development
- Experience within the retail industry is essential; luxury fashion experience would be an advantage
- Independent and a self starter; able to work with minimum supervision
- Approachable with strong communication and presentation skills
- Highly motivated and ability to be both hands-on and strategic
- Proficiency in MS Office and e-learning platforms; as the organisation has some training content on their brand's mobile application
- Comfortable with ~10% travelling responsibilities
To apply online please use the 'apply' function, alternatively you may contact Bernie Chng, Associate Director at Randstad Singapore.
(EA: 94C3609/ R1441391)