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6 jobs found for Delivery manager in Singapore

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    • permanent
    • full-time
    Attractive Salary PackageOpportunity to work with the latest cloud based technology driven productsOur ClientOur client is a technology solutions provider with a primary focus in the health tech industry. With rapid expansion plans, they are now looking for a Product Delivery Manager to be a part of their team.About the JobAs a Product Delivery Manager, your responsibility involves:Collaborating with stakeholders and engineering teams to identify software system requirements, this includes translating them into user stories.Facilitating conceptualisation sessions with stakeholders while driving design and review of test cases.Identifying areas and gaps in processes while streamlining work processes across cross functional teams to enhance productivity.Analysing data to make data driven decisions to solve business and product problems.Skills and Experience requiredAs a successful candidate, you should have at least 5 years of working experience in a Product Management role with a good experience in technical product leadership to manage resources. You should also have a good exposure or understanding in working with Technology / SAAS / Cloud products.Any working experience with Agile methodology is advantageous to have.Whats on OfferThis is an exciting opportunity to join a leading technology solutions provider at the forefront of the health tech industry as their Product Delivery Manager, where you will get to work across end to end Technology Products with a concrete timeline.. To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    Attractive Salary PackageOpportunity to work with the latest cloud based technology driven productsOur ClientOur client is a technology solutions provider with a primary focus in the health tech industry. With rapid expansion plans, they are now looking for a Product Delivery Manager to be a part of their team.About the JobAs a Product Delivery Manager, your responsibility involves:Collaborating with stakeholders and engineering teams to identify software system requirements, this includes translating them into user stories.Facilitating conceptualisation sessions with stakeholders while driving design and review of test cases.Identifying areas and gaps in processes while streamlining work processes across cross functional teams to enhance productivity.Analysing data to make data driven decisions to solve business and product problems.Skills and Experience requiredAs a successful candidate, you should have at least 5 years of working experience in a Product Management role with a good experience in technical product leadership to manage resources. You should also have a good exposure or understanding in working with Technology / SAAS / Cloud products.Any working experience with Agile methodology is advantageous to have.Whats on OfferThis is an exciting opportunity to join a leading technology solutions provider at the forefront of the health tech industry as their Product Delivery Manager, where you will get to work across end to end Technology Products with a concrete timeline.. To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/RoystonLow. (EA: 94C3609 / R1871559) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    • permanent
    • full-time
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    • permanent
    • full-time
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    Exposure to both infrastructure and application support Engagement with various business stakeholdersAbout the companyOur Client is a market leader within the hospitality industry. They have a well-established presence of more than 100 years. With rapid expansion plans, they are now looking for an IT Service Manager / Infrastructure Service Delivery Manager to join their team.About the jobReporting to the Head of IT, your responsibility includes:Handling end to end service management across infrastructure and application to support business across Singapore. This is achieved through ensuring that IT Managed Services are delivered in the Asia region in accordance to the agreed Service Level Agreement. Managing IT Incident, Problem, and change management processes across SingaporeBeing the point of escalation for business during Critical incident events. Managing stakeholder expectation and understanding business needs in the event of incident escalationImplementing and maintaining a process in place to link the right respective IT Service Tower to affected stakeholder in the event of incident escalation Managing external vendors, ensuring external SLA has been metWorking with cross-functional teams and vendors to identify opportunities to improve services. This is done through proactively engaging on all high priority incidents, identifying under-reported issues and flag potential. This includes reviewing if closed tickets are closed with root cause analysis and preventive action pitfalls. This includes conducting period (weekly and monthly) service operation meetingsSkills and experience requiredAs a successful applicant, you will have at least 5 years of experience in IT Service Management. Experience in managing SLA for both applications and infrastructure will be highly preferred. Proven track record of engaging with C-level/senior stakeholders is required for this role. Candidates with professional certification such as ITIL or equivalent will be of added advantage.Whats on offerThis is an excellent opportunity to join a reputable company with exposure to service management for applications and infrastructure. To apply online please use the ‘apply’ function, alternatively you may contact Melissa Teoh at 65106320 or reach me at https://www.linkedin.com/in/teohchinying/ (EA: 94C3609/ R1981920)
    • permanent
    • full-time
    Opportunity to lead digital transformation for backend platform consolidation Engagement with senior stakeholders from different business entities About the companyOur Client is a market leader within the IT consulting industry which has established strong partnerships across all markets and has been aggressively diversifying its business to grow its international presence. As part of their global expansion efforts, there is now an exciting opportunity for an experienced Group Operation Director (Transformation) to join them.About the role Your role involves:Improving efficiency of the company’s operations to facilitate accelerating development and long-term successLiaising with key management stakeholders to make decisions for operational activities and set strategic goalsPlanning and monitoring the day-to-day running of business to ensure smooth progressManaging operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDeveloping and implementing policies and procedures to ensure that core operational functions achieve their business objectivesOverseeing internal customer support processes and organize them to enhance customer satisfactionReviewing financial information and make recommendations to promote profitabilityRevising and/or formulate policies and promote their implementationManaging relationships with internal stakeholders to ensure effective co-ordination of all company activities in support of corporate objectivesEvaluating overall performance by gathering, analyzing and interpreting data and metricSkills and experience requiredAs a successful applicant, you will have at least 10+ years of experience in operations management experience. Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders. Exposure to IT industry / SI will be of added advantage. Experience in ERP / SAP application Delivery manager with end to end SDLC experience is highly preferred.Whats on offerThis is an excellent opportunity to join a leading company with an opportunity to lead transformation projects. . To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)
    Opportunity to lead digital transformation for backend platform consolidation Engagement with senior stakeholders from different business entities About the companyOur Client is a market leader within the IT consulting industry which has established strong partnerships across all markets and has been aggressively diversifying its business to grow its international presence. As part of their global expansion efforts, there is now an exciting opportunity for an experienced Group Operation Director (Transformation) to join them.About the role Your role involves:Improving efficiency of the company’s operations to facilitate accelerating development and long-term successLiaising with key management stakeholders to make decisions for operational activities and set strategic goalsPlanning and monitoring the day-to-day running of business to ensure smooth progressManaging operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDeveloping and implementing policies and procedures to ensure that core operational functions achieve their business objectivesOverseeing internal customer support processes and organize them to enhance customer satisfactionReviewing financial information and make recommendations to promote profitabilityRevising and/or formulate policies and promote their implementationManaging relationships with internal stakeholders to ensure effective co-ordination of all company activities in support of corporate objectivesEvaluating overall performance by gathering, analyzing and interpreting data and metricSkills and experience requiredAs a successful applicant, you will have at least 10+ years of experience in operations management experience. Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders. Exposure to IT industry / SI will be of added advantage. Experience in ERP / SAP application Delivery manager with end to end SDLC experience is highly preferred.Whats on offerThis is an excellent opportunity to join a leading company with an opportunity to lead transformation projects. . To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)
    • permanent
    • full-time
    Opportunity to lead digital transformation for backend platform consolidation Engagement with senior stakeholders from different business entities About the companyOur Client is a market leader within the IT consulting industry which has established strong partnerships across all markets and has been aggressively diversifying its business to grow its international presence. As part of their global expansion efforts, there is now an exciting opportunity for an experienced Group Operation Director (Transformation) to join them.About the role Your role involves:Improving efficiency of the company’s operations to facilitate accelerating development and long-term successLiaising with key management stakeholders to make decisions for operational activities and set strategic goalsPlanning and monitoring the day-to-day running of business to ensure smooth progressManaging operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDeveloping and implementing policies and procedures to ensure that core operational functions achieve their business objectivesOverseeing internal customer support processes and organize them to enhance customer satisfactionReviewing financial information and make recommendations to promote profitabilityRevising and/or formulate policies and promote their implementationManaging relationships with internal stakeholders to ensure effective co-ordination of all company activities in support of corporate objectivesEvaluating overall performance by gathering, analyzing and interpreting data and metricSkills and experience requiredAs a successful applicant, you will have at least 10+ years of experience in operations management experience. Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders. Exposure to IT industry / SI will be of added advantage. Experience in ERP / SAP application Delivery manager with end to end SDLC experience is highly preferred.Whats on offerThis is an excellent opportunity to join a leading company with an opportunity to lead transformation projects. . To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)
    Opportunity to lead digital transformation for backend platform consolidation Engagement with senior stakeholders from different business entities About the companyOur Client is a market leader within the IT consulting industry which has established strong partnerships across all markets and has been aggressively diversifying its business to grow its international presence. As part of their global expansion efforts, there is now an exciting opportunity for an experienced Group Operation Director (Transformation) to join them.About the role Your role involves:Improving efficiency of the company’s operations to facilitate accelerating development and long-term successLiaising with key management stakeholders to make decisions for operational activities and set strategic goalsPlanning and monitoring the day-to-day running of business to ensure smooth progressManaging operations staff to ensure that they are motivated and trained to carry out their responsibilities to the required standardDeveloping and implementing policies and procedures to ensure that core operational functions achieve their business objectivesOverseeing internal customer support processes and organize them to enhance customer satisfactionReviewing financial information and make recommendations to promote profitabilityRevising and/or formulate policies and promote their implementationManaging relationships with internal stakeholders to ensure effective co-ordination of all company activities in support of corporate objectivesEvaluating overall performance by gathering, analyzing and interpreting data and metricSkills and experience requiredAs a successful applicant, you will have at least 10+ years of experience in operations management experience. Strong stakeholder management at C-level with exceptional influencing skills to gather buy-in from various business stakeholders. Exposure to IT industry / SI will be of added advantage. Experience in ERP / SAP application Delivery manager with end to end SDLC experience is highly preferred.Whats on offerThis is an excellent opportunity to join a leading company with an opportunity to lead transformation projects. . To apply online please use the 'apply' function, alternatively you may contact Hoon Teck TAN at 6510 3633. (EA: 94C3609/ R1219669)
    • permanent
    • full-time
    about the roleDay to day management and development of the Service Delivery and Application Support dealing with any operational and staff issues, shift rotas, holidays and planning, liaison with other IT staff and escalation to Service Delivery Manager as necessary.Continually look for ways to improve the overall support services to the firm through knowledge and process management.Understand the IT requirements of the business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent, professional and client-focused serviceAchieving high levels of customer satisfaction across all IT Services delivered Skills and experience required. Degree in Computer Science or equivalentITIL and PRINCE2 certificate would be idealService Delivery Team Leader Certificate from the SDI (Service Desk Institute) would be ideal Understanding of the following technologies:Microsoft Windows Servers 2008/12/16 - including Active Directory, DNS, DHCPMicrosoft Hyper-V and VMware virtualisation technologiesMicrosoft Azure and Office 365Windows 7 and 10 operating systemsHP Servers and network equipmentMicrosoft SCCM and SCOMMDM Administration - InTuneOffice 365 AdminDesktop & Printer Hardware supportLAN and WAN standards protocols Expertise in supporting and maintaining back office systems and applications To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.
    about the roleDay to day management and development of the Service Delivery and Application Support dealing with any operational and staff issues, shift rotas, holidays and planning, liaison with other IT staff and escalation to Service Delivery Manager as necessary.Continually look for ways to improve the overall support services to the firm through knowledge and process management.Understand the IT requirements of the business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent, professional and client-focused serviceAchieving high levels of customer satisfaction across all IT Services delivered Skills and experience required. Degree in Computer Science or equivalentITIL and PRINCE2 certificate would be idealService Delivery Team Leader Certificate from the SDI (Service Desk Institute) would be ideal Understanding of the following technologies:Microsoft Windows Servers 2008/12/16 - including Active Directory, DNS, DHCPMicrosoft Hyper-V and VMware virtualisation technologiesMicrosoft Azure and Office 365Windows 7 and 10 operating systemsHP Servers and network equipmentMicrosoft SCCM and SCOMMDM Administration - InTuneOffice 365 AdminDesktop & Printer Hardware supportLAN and WAN standards protocols Expertise in supporting and maintaining back office systems and applications To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253) Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

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