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5 jobs found for Customer Service Manager

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    • permanent
    • S$6,000 - S$8,000 per month
    • full-time
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    • permanent
    • S$6,000 - S$8,000 per month
    • full-time
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    • permanent
    • S$6,000 - S$8,000 per month
    • full-time
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    about the company. My client is one of the largest sporting goods retailers in the world. They are currently looking for a Customer Service Team Lead to join their ever-growing team in Singapore. If you are passionate about sports and if you are looking for a company to expand your leadership capabilities in an engaging environment where you can actively contribute your ideas and thoughts, this might be the right opportunity for youabout the jobAs a Customer Service Centre Team Lead, you are to write & execute the company’s customer service strategy so as to establish long lasting relationships with sports users in the context of digital transformation. This role will be a key strategic pillar for the company’s ambitious digital business growth in the coming years, communicating feedback to internal teams so as to enable enhancement to improve customer experience.Additionally, you will be running the company’s front line in communicating and connecting with the customers. You are to ensure that all team members competently and efficiently handle enquiries from customers. This involves training them on product knowledge and conflict resolution techniques so as to achieve service excellence. Your job responsibilities include monitoring team’s performance, ensuring customer service team is pursuing goals of prompt response and high customer satisfaction in handling customer’s enquiries. you are expected to leverage on your professional experience to provide insights in enhancing service delivery, stay up to date on company processes and work collaboratively across all departments to maintain a world class experience to the customers.about the manager/teamThis position operates within the Customer Service department and reports directly to the Chief Digital Officer. You are to coach and lead the customer service team in enabling each member of the team to fulfil their highest potential. You will be responsible in keeping track of your member’s KPI and diligently work towards increasing the quality of service delivered.skills and experience requiredThe incumbent should be tertiary educated and come with at least 5 years of relevant experience in customer service management preferably in a call centre environment. To succeed in this role, you must be adaptable, organised and be enthusiastic about providing excellent support and service. It is essential that you have great interpersonal and communication skills with a strong command of written and spoken English to communicate with stakeholders in a diverse environment. The ideal candidate should also be resourceful and proactive to effectively manage a large team and drive changes within the organisation.To apply online please use the 'apply' function, alternatively you may contact Carmen at 6510 1333. (EA: 94C3609/ R2196577 )
    • contract
    • S$2,800 - S$3,000 per month
    • full-time
    Located in MacPherson 1 year contractFull Benefits paying up to $3000 About the companyOur client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.This entry level position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of Spare Parts, Administration, Sales Support, and Customer Service Co-ordination. about the roleYou will be supporting the Customer Service Manager in the admin task and support commercial task i.e create quotation ,create sales order and after sales support , manage customer order and enquiry, maintenance invoice support. Beside handling the orders, you need to need to support internal department with contract requirement to ensure business objectives are met. skills and requirementIn order to qualify for the role, you need to be proficient in SAP application and ability to read and understand basic engineering drawings will be advantageous. You need to be certified with at least a diploma in Technical or business related for this role and with 1-2 years working experience in a similar position. Don't wait and write in now as this is an immediate position! To apply online, please click on the appropriate link.EA: 94C3609 / R1110392 .
    Located in MacPherson 1 year contractFull Benefits paying up to $3000 About the companyOur client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.This entry level position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of Spare Parts, Administration, Sales Support, and Customer Service Co-ordination. about the roleYou will be supporting the Customer Service Manager in the admin task and support commercial task i.e create quotation ,create sales order and after sales support , manage customer order and enquiry, maintenance invoice support. Beside handling the orders, you need to need to support internal department with contract requirement to ensure business objectives are met. skills and requirementIn order to qualify for the role, you need to be proficient in SAP application and ability to read and understand basic engineering drawings will be advantageous. You need to be certified with at least a diploma in Technical or business related for this role and with 1-2 years working experience in a similar position. Don't wait and write in now as this is an immediate position! To apply online, please click on the appropriate link.EA: 94C3609 / R1110392 .
    • contract
    • S$2,500 - S$3,000 per month
    • full-time
    Located in MacPherson 1 year contractFull Benefits paying up to $3000 About the companyOur client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.This entry level position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of Spare Parts, Administration, Sales Support, and Customer Service Co-ordination. about the roleYou will be supporting the Customer Service Manager in the admin task and support commercial task i.e create quotation ,create sales order and after sales support , manage customer order and enquiry, maintenance invoice support. Beside handling the orders, you need to need to support internal department with contract requirement to ensure business objectives are met. skills and requirementIn order to qualify for the role, you need to be proficient in SAP application and ability to read and understand basic engineering drawings will be advantageous. You need to be certified with at least a diploma in Technical or business related for this role and with 1-2 years working experience in a similar position. Don't wait and write in now as this is an immediate position! To apply online, please click on the appropriate link.EA: 94C3609 / R1110392 .
    Located in MacPherson 1 year contractFull Benefits paying up to $3000 About the companyOur client is a global powerhouse in electronics and electrical engineering, operating in the industry, energy and healthcare sectors. You will be provided with on going training and support to ensure you have the expertise and skills to undertake the role.This entry level position will require a highly motivated, energetic and resourceful person who has a willingness to learn. This will be a varied role where you will learn all aspects of Spare Parts, Administration, Sales Support, and Customer Service Co-ordination. about the roleYou will be supporting the Customer Service Manager in the admin task and support commercial task i.e create quotation ,create sales order and after sales support , manage customer order and enquiry, maintenance invoice support. Beside handling the orders, you need to need to support internal department with contract requirement to ensure business objectives are met. skills and requirementIn order to qualify for the role, you need to be proficient in SAP application and ability to read and understand basic engineering drawings will be advantageous. You need to be certified with at least a diploma in Technical or business related for this role and with 1-2 years working experience in a similar position. Don't wait and write in now as this is an immediate position! To apply online, please click on the appropriate link.EA: 94C3609 / R1110392 .

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